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Cox Offers Amazing Cable Deal Over Chat, Calls To Snatch It Away
John’s wife used Cox’s online customer service chat to negotiate a better deal on their cable service. Usually, this is an effective tactic. Twenty minutes after concluding the chat and signing up, she...
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eBay Chat Agents Live In The Mythical Nation Of "Chat Session Ended"
D. suspected that his customer service chat rep at eBay didn’t really understand what he was saying. So he asked where the rep was located. We suspect that hanging up on the customer is not the...
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Fortunately, Dish Network Chat Is Open More Than 2.75 Hours Per Day
After seeing our post where we highlighted that Walmart’s customer service chat only appeared to be open for one minute per week, Donald wrote in to show us that while Dish Network isn’t quite as bad,...
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Dish Network Chat Rep Compliments My Name. Is That Creepy?
Kaleb had a basic question for Dish Network, so he logged on to their customer service chat to, well, chat to a company representative about it. Something strange happened during a lull in the...
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